Returns Policy

Returns Policy

I gladly accept returns and exchanges for Physical Prints only

Contact me within: 14 days of delivery
Send items back within: 30 days of delivery

I do not accept returns, exchanges or cancellations for Digital Downloads

But please contact me if you have any problems with your order.

The following items cannot be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:
  • Custom or personalised orders
  • Digital downloads

Returns and exchange details

IMPORTANT INFO ABOUT DAMAGED SHIPMENTS: All of our shipments are insured for damages on the way by the courier companies. Please check the delivered package in the presence of the courier for possible damage when receiving it. In the event that your package is damaged during travel, please take a photo and ask the courier to prepare a damage report so we can reimburse the fee for reshipment. This way, we can send you a new one immediately without any charges.

We use registered Australia post and supply a Tracking Number for each order. As we provide the tracking number you can always check the post status.

We aren't responsible for any delays that may occur during shipping and will not do any refunds. Custom orders are not refundable.

We do not refund orders for the following cases;

- Wrong address and contact info,
- Buyer can not be reached at the given address for 7 days,
- Buyer refuses or ignores the shipment regarding duty, tax or any liability charges.

If the item is returned after a failed delivery attempt because of no recipients present at the time of delivery, we can resend the item if a reshipment fee is issued. Please note that we don't take responsibility for non-claimed/returned packages and will charge you for a reshipment fee.

Delivery policy

IMPORTANT: If the delivery company can not find the buyer at the given address they will try to contact the buyer via phone. But if the company can not reach the buyer in 7 days the item(s) will be dumped at the facility. We can not refund or reship a new product in this case.

We will ship your order within 1-3 business days after receiving payment.

Prints are safely rolled and sent in cardboard mailing tubes.

WORLDWIDE  SHIPPING!! (including security tracking number)

We prepare all orders in 1-3 business days and ship via Australia post. You will receive a tracking number immediately.